Terms & Conditions

SalesBrothers Connect s.r.o. – As of January 2026

§ 1 Scope and Provider

(1) These Terms and Conditions apply to all contracts between SalesBrothers Connect s.r.o. (hereinafter "Provider") and the Customer regarding the use of the SalesBrothers Suite, the purchase of DNA analyses, and the use of consulting services.

(2) Provider:
SalesBrothers Connect s.r.o.
Registered Office: Prague, Czech Republic
Commercial Register: [Registration Number]
VAT ID: [VAT ID]
Email: privacy@salesbrothersconnect.com

(3) Deviating terms and conditions of the Customer are not recognized unless the Provider expressly agrees to their validity in writing.

§ 2 Subject Matter

The Provider offers the following services:

• SalesBrothers Suite: Software-as-a-Service (SaaS) platform for sales recruiting with various license packages (Starter, Growth, Enterprise)
• Sales DNA Analyses: Individual or package tests for evaluating sales candidates
• Consulting Services: Sales Audit and Connect Recruiting (placement services)

§ 3 Contract Formation

(1) The presentation of products on the website does not constitute a legally binding offer, but an invitation to submit an offer.

(2) The contract is concluded by:

• Booking via the Calendly booking system and subsequent order confirmation by email, or
• Signing an individual offer or contract

(3) The Customer receives an order confirmation by email containing all essential contract details.

§ 4 Prices and Payment Terms

4.1 Prices

(1) All prices are quoted in Euros and are net prices, plus the applicable statutory value-added tax.

(2) The prices displayed on the website at the time of ordering apply.

4.2 DNA Analyses (One-time Purchase)

• Single Shot (1 analysis): €149 net
• Starter Pack (5 analyses): €490 net
• Hiring Pack (10 analyses): €890 net

The purchased DNA test credits are valid for 12 months from the date of purchase. Unused credits expire without replacement after this period.

4.3 SalesBrothers Suite (Subscription)

• Suite Starter: €1,788/year (equivalent to €149/month)
• Suite Growth: €2,988/year (equivalent to €249/month)
• Suite Enterprise: €17,880/year (equivalent to €1,490/month)

Billing is annual in advance for the entire 12-month contract period. Additional DNA tests can be purchased at reduced prices.

4.4 Consulting Services

• Sales Audit: €4,500 net (one-time payment)
• Connect Fee: €5,000 net per successful hire (success-based)

4.5 Payment Terms

(1) Invoices are due within 14 days of the invoice date without deduction.

(2) Accepted payment methods: Bank transfer, credit card, SEPA direct debit (by arrangement).

(3) In case of late payment, the Provider is entitled to charge default interest at a rate of 9 percentage points above the base interest rate.

§ 5 Service Delivery

5.1 SalesBrothers Suite

(1) After contract conclusion, the Customer receives access credentials to the platform by email.

(2) The Provider guarantees platform availability of 99% on an annual average, excluding scheduled maintenance and circumstances beyond the Provider's control.

(3) The DNA test credits included in the package are credited to the Customer's account.

5.2 DNA Analyses

(1) After purchase, the Customer receives the corresponding number of test credits.

(2) The Customer can generate test links and send them to candidates.

(3) After the candidate completes the test, the reports (HR report and candidate report) are provided within 24 hours.

5.3 Consulting Services

(1) The exact scope of services is defined in the individual offer.

(2) The Connect Fee is only due upon successful hiring of a referred candidate.

§ 6 Contract Term and Termination

6.1 DNA Analyses

The contract for DNA analyses ends automatically when all credits are used or after the 12-month validity period expires.

6.2 SalesBrothers Suite

(1) The minimum contract term is 12 months from activation.

(2) The contract is automatically renewed for another 12 months if not terminated with 3 months' notice before the end of the respective term.

(3) Termination requires text form (email is sufficient).

(4) The right to extraordinary termination for good cause remains unaffected.

6.3 Consulting Services

Consulting contracts end upon delivery of the agreed services, unless otherwise agreed.

§ 7 Usage Rights and Obligations

7.1 Granted Rights

(1) The Provider grants the Customer a non-exclusive, non-transferable right to use the contractual services for the duration of the contract.

(2) The number of authorized users depends on the selected package (Starter: 1 user, Growth: up to 3 users, Enterprise: up to 10 users).

7.2 Customer Obligations

The Customer agrees to:

• Keep access data confidential and protect it from unauthorized access
• Not use the platform for illegal purposes
• Not circumvent technical protection measures
• Inform candidates about the DNA test and obtain their consent

§ 8 Data Protection

(1) The Provider processes personal data in accordance with the General Data Protection Regulation (GDPR) and Czech data protection law.

(2) Details on data processing are governed by the separate Privacy Policy.

(3) To the extent that the Customer enters personal data of candidates into the platform, the Provider acts as a data processor. The parties conclude a separate Data Processing Agreement (DPA) for this purpose.

§ 9 Warranty and Liability

9.1 Warranty

(1) The Provider warrants that the services essentially correspond to the description.

(2) The DNA analyses are based on scientifically founded methods but do not guarantee the success of a hire.

9.2 Limitation of Liability

(1) The Provider is liable without limitation for damages resulting from injury to life, body, or health, as well as for intent and gross negligence.

(2) In cases of slight negligence, the Provider is only liable for breach of essential contractual obligations, limited to the foreseeable, contract-typical damage.

(3) Liability for indirect damages, lost profits, and data loss is excluded in cases of slight negligence.

(4) In any case, liability is limited to the sum of the fees paid by the Customer in the last 12 months.

§ 10 Confidentiality

(1) Both parties undertake to keep confidential all confidential information obtained in the course of cooperation.

(2) This obligation continues to apply after termination of the contractual relationship.

§ 11 Right of Withdrawal for Consumers

(1) Consumers have a 14-day right of withdrawal for distance contracts.

(2) The right of withdrawal expires prematurely for digital content if the Provider has begun execution after the consumer has expressly consented and confirmed their knowledge of the loss of the right of withdrawal.

(3) The withdrawal instructions are provided to the Customer separately before contract conclusion.

§ 12 Amendments to Terms

(1) The Provider is entitled to amend these Terms and Conditions with effect for the future.

(2) Changes are communicated to the Customer in text form at least 4 weeks before taking effect.

(3) If the Customer does not object within 4 weeks of receipt of the notification, the changes are deemed accepted.

§ 13 Final Provisions

(1) The law of the Czech Republic applies, excluding the UN Convention on Contracts for the International Sale of Goods.

(2) The place of jurisdiction for all disputes is Prague, Czech Republic, if the Customer is a merchant.

(3) Should individual provisions of these Terms be invalid, the validity of the remaining provisions remains unaffected.

(4) The contract language is German. In case of translations, the German version prevails.

Version: January 2026
SalesBrothers Connect s.r.o.